Resources

June 14, 2017

Learning together

I know you’ve been to lots of conferences. But the September 2017 tour with Mallabone, Ross, Ahern, Joyaux is different. I’ve done this kind of tour with Guy Mallabone before. We each have 1.5 hours and we integrate the topics and we do a 4-way conversation at the endIntimate. Presenters who know each other and can comment back and forth with each other and you, too!

Register here.

Filed under: Resources

April 25, 2017

Various stuff that might interest YOU

What’s happening right now?

  • No newsyletter yet. Too busy setting up new home in France. (Yes, Tom and I are very aware of how fortunate we are!)
  • Just returned from France (and presenting in Portugal) last night. Check out www.calltoaction.pt for information about their 9th annual fundraising conference.
  • Thursday I head to AFP International Conference in San Francisco.

BUT MORE IMPORTANTLY…STUFF FOR YOU!!!

May 19 A kick-ass 3-hour session for AFP RI: The Donor’s Journey – Not Yours. Why does this session matter to you? Donors are leaving. Retention rates are awful. Ill-informed bosses and opinioned board members stop good fundraisers from doing the right stuff. And too many fundraisers don’t know the right stuff. Maybe you want to attend? Visit the AFP RI Chapter website.

Anyone near Winnipeg? I’m presenting there on May 31 and June 1: Western Canada Fundraising Conference.

And an AFP International Webinar on June 20. About neuroscience, important information for fundraisers. Visit AFP International to learn more.

 

Filed under: Resources

April 5, 2017

Cool training to help you raise more money

YOU’RE INVITED …

Changing your organization into a fundraising powerhouse through applied donor-centricity….

Join me (Simone), Tom Ahern, Guy Mallabone, and Bernard Ross as we wander around Canada the last week of September.

Focus on Donor Centricity, a fundamental and disruptive concept for many organizations, that requires placing the donor first long before they even become a donor, and all the way through their lifecycle.

Practical. Critical. And if you can shift the paradigm in your organization, you can raise
significantly more money.

  • September 25: Mississauga, Ontario
  • September 26: Toronto
  • September 27: Calgary
  • September 28: Edmonton
  • September 29, Vancouver

And if you can’t join us there in that place, there’s a webcast on September 26.

For more information, click on the title back up at the top. Or click here.

 

February 27, 2017

Check out some interesting resources. What do you think?

There’s interesting stuff out there in our fundraising and nonprofit world.

See what you think:

What would you like to share?

 

 

Filed under: Resources

February 13, 2017

Truth. Facts. Whatever.

Have you ever fought with your boss or board about the fundraising body of knowledge and research? Do you ever get frustrated when non-fundraisers tell you, the professional, that you’re wrong?

Your boss and board don’t do that to the accountant. Darn few people question the building contractor about the size of wall studs.

But in the nonprofit sector, opinions (especially from that really powerful board member or your boss) win too often over body of knowledge and research and expertise.

And this happens in the regular world, too. The world of climate change and evolution and….

One of my favorite articles of all times is Chris Mooney’s “The Science of Why We Don’t Believe Science.”  I know I’ve told you to read this before.

There are actually true truths in this world. And facts not opinions. Rembrandt did exist. That’s a fact. Evolution is true. It’s been proven.

We can’t disagree with these facts. We can’t claim that there are differences of opinion.

Then there are personal truths. He might believe in god. She doesn’t.

We get in big trouble by denying facts and truths. Sadly, we’re wired to do so. Just read Mooney’s article again.

If you’re a professional, then you learn the body of knowledge. You follow research. You distinguish between facts and professional opinion…facts and personal opinion… And you fight to make sure that the others learn and behave accordingly.

We’ve got lots of fighting to do, people. In the fundraising profession, in the nonprofit sector…and in our world. Don’t get confused about the distinctions. Check out this article, “Truth, truthiness, triangulation: A news literacy toolkit for a ‘post-truth’ world,” Joyce Valenza.

And here’s another thing to have at your side all the time, The Miniature Guide to Critical ThinkingIt costs $4. You can read it in 30 minutes or less. Get the whole real thing. Not just the short limited free version.

 

Filed under: Leadership, Research, Resources

January 4, 2017

Articles of meaning

Do you know the phrase “rest and rise”? It means not responding immediately…reflecting…then proposing.

I do that with readings. So a couple months later…I’m sharing some favorites from the Nonprofit Quarterly.

Surviving the Inclusion Delusion.” So much talk about inclusion. Now read Jill Barker’s article about her son.

New Research: American Dream is Mostly a Fantasy – Class Matters More.” How many more times must we hear that the American dream doesn’t work so well. When will we every change?

Do you ever host conversations with your staff and your board about these kinds of issues? Maybe this is the way to start the new year? Reading and talking together. And exploring the implications for your beneficiaries, your cause, your fundraising, your organization, your….

Filed under: Leadership, Resources

December 12, 2016

Read research. Learn stuff. Help your NGO.

How frightening if you and your staff colleagues don’t read research. Really frightening.

I’m not just talking about fundraising research. It’s all research. Any research that might be relevant.

Read these articles. What are the implications for your nonprofit organization? How will you introduce this information to your boss and your board and your staff colleagues? How will you apply this research to your NGO?

Human Service Agencies’ Contributions Soar But Retention Rates Plummet for All Nonprofits. (Retention rates – loyalty – are the primary measure for effective fundraising – and any other business!)

Harvard Sciences and Sugar Industry Hook Up to Lead Public Down Dangerous Path.

Public Losing Faith in Higher Education as a Jumpstart to Work Lives

Fundraising Effectiveness Project

Are you reading any of the research at the Hartsook Centre for Sustainable Philanthropy or at the Lilly School?

I read neuroscience marketing research about consumers. Written in a user-friendly way!

Read research! Explore implications of research! Apply research to your work!!!

Any research you suggest? I’ll post it!

Filed under: Research, Resources

November 29, 2016

If “they” fail the 20 questions….

Maybe you should find a better place to work.

Visit Tom Ahern’s new website. Pretty cool. I’m impressed.

Check out “The TEST Your Boss MUST Take!” 

Click here. Take it yourself first, of course. (I’m taking it shortly. Not sharing what I score but making darn sure that I learn the right answers if I fail questions!!!)

Share with your staff colleagues. (Maybe do it as a group in secret somewhere?)

Make sure your fundraising boss (and CEO) take it and learn this stuff and expect you to know the answers and make sure you know the answers. And teach the questions and the answers to your fundraising colleagues and your fundraising boss and your executive director / CEO person.

It’s kinda okay if your boss fails the test, but only if your boss is the ED/CEO. It’s only okay if your ED/CEO boss fails the test if that person says: “Well, of course I don’t know all the answers. But I expect you to know the answers and explain to me. And when you tell me to do stuff, I do it. Including that letter that I thought was kinda icky. But I sign it because you know the answers to these 20 questions. Thank you thank you. I was so smart to hire you!”

And if your ED/CEO doesn’t say what’s above…And continues fighting. You fight back. FIGHT BACK!!!!! No more whiny fundraisers. Your job is to fight back and explain and pass on your learnings. And if you fight for a couple years (yes…it can take that long) — and still no change in behavior from the bossies… THEN FIND ANOTHER JOB. YOU DESERVE BETTER!!!!

November 21, 2016

More ethics in fundraising

Visit the Hartsook Centre for Sustainable Philanthropy.

Read about Ian MacQuillin‘s  “foundational theory of normative ethics” for fundraising and fundraisers.

Visit Rogare, the think tank at the Centre, to learn more about the ethical theory to support the fundraising profession.

And read the Critical Thinking blog, too.

November 14, 2016

Yes. There are ethics in fundraising.

If you’re a board member, ask if your organization subscribes to a code of ethics in fundraising. Your board should talk about the ethical code and be familiar with the general content and areas of compliance. All your staff should know, too, that your organization follows such codes.

Your fundraising staff and board fund development committee could present an annual report on your organization’s compliance with the code. (And, of course, your board should adopt the fundraising code of ethics as a policy – just like your board should adopt the Donor Bill of Rights as a policy.)

Review this Code of Ethical Standards. The code includes things like: Public trust, transparent and conflicts of interest. Solicitation and stewardship. Treatment of confidential and proprietary information. Compensation, bonuses, and finders fees.

Here are some of my favorite parts of the AFP Code of Ethical Standards for Fundraising:

#14: Ensure that contributions are used in accordance with donors’ intentions.

#16: Obtain explicit consent by donors before altering the conditions of financial transactions.

#21: Not accept compensation or enter into a contract that is based on a percentage of contributions; nor…accept finder’s fees or contingent fees.

#22: Be permitted to accept performance-based compensation, such as bonuses, only if such bonuses are in accord with prevailing practices within the..organization and are not based on a percentage of contributions.

Unethical performance harms all other NGOs and harms the nonprofit sector. Beware! Hold your own organization and its people accountable. And demand that other NGOs do the same. Call them out if need be.

Simone Joyaux, ACFRE, Adv Dip, is an internationally recognized expert in fund development, board and organizational development, strategic planning, and management.

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