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Board & organizational
    development

Fund development
Personnel
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   & government
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"This consultancy has been the best investment we’ve ever made. You have been a wonderful help to us in turning this organization around and giving it new life!"

 
Fund development

         Too often, fund development causes undue stress on an agency. Perhaps board and staff do not understand how fund development fits in with other operations. Sometimes you may not have enough donor prospects and don't know how to find more. Maybe you do not have adequate management systems to carry out fund development activities.

         Joyaux Associates helps reduce your stress by getting your organization ready for fund development. We approach your organization as one holistic system, using our expertise in organizational development to help you raise money. We have been especially successful working with organizations that have not yet reached their fundraising potential.

         How does Joyaux Associates approach fund development?

         First, we emphasize the four fundamental relationships which are critical to effective and productive fund development. These are:

  • your internal operating and governance relationships;

  • your relationship with the community;

  • your relationship with your constituents; and,

  • your ability to enable your volunteers.

         All aspects of managing the not-for-profit depend upon developing a strong constituency, whether inside or outside your organization. A concerned and dedicated constituency provides leaders, advocates, new donors, increased gifts, and fundraising volunteers.

         Second, we customize our assistance to your organization. Consulting must be personalized to your resources, needs, and culture. Fund development must reflect your values and consider the current philanthropic environment. While there are common basic principles, counsel should not force your organization into a preconceived format.

         Third, we make sure that basic operations are solid before fund development begins. Effective fund development depends upon the rest of your institution’s operations. Fundraising efforts are rarely effective without basic operations being in place: a mission and products desired by the community; values shared by everyone; clear direction and measurable goals; an understanding of the needs and motivations of constituents; a communications strategy that speaks so that your constituents will understand; and, the leadership and management systems necessary to support fundraising activities.

         Productive fund development is carefully integrated into overall operations. The well-designed fund development program complements the rest of your organization's activities.


Services

  • Annual fund
  • Capital campaign
  • Case statement and collateral materials
  • Development audit
  • Direct mail
  • Feasibility studies
  • Gift management systems
  • Board, staff, and volunteer training

Representative Clients

  • Representative Clients
  • AIDS Care Ocean State
  • American Lung Association of RI
  • Amos House
  • Association of Fundraising Professionals (formerly the National Society of Fundraising Executives)
  • Asylum Hill Boys & Girls Club Development Association
  • Blithewold
  • Boys & Girls Club of Newport
  • Boys & Girls Club of Pawtucket
  • Bradley Hospital
  • CETYS Universidad (B.C., Mexico)
  • CHOICES
  • Christopher Columbus Center for Marine Research and Exploration, MD (in association with Coviello and Associates, Washington, D.C.)
  • Clean Water Action New England
  • Denison Pequotsepos Nature Center
  • Dorcas Place Literacy Center
  • East Providence Neighborhood Housing
  • Emporia (KS) Arts Council
  • Family and Community Service of Delaware County, PA
  • Family Guidance Center of Central New Jersey
  • Family Service Agency of San Bernardino County, CA
  • Family Services of Montgomery County, PA
  • Family Service Morris County, NJ
  • Families in Crisis
  • Fund for Community Progress
  • Harmony Hill School
  • HealthReach Network
  • Interfaith Health Care Ministries
  • Island Arts
  • Justice Initiatives of RI
  • Kappa Alpha Theta International Women's Fraternity Foundation
  • Keep Providence Beautiful
  • Langston Hughes Center for the Arts and Education
  • League of Chicago Theatres
  • Linden Place
  • Literacy Volunteers of America - RI
  • Looking Glass Theatre
  • Lutheran Service Society of New York
  • MACC Charities
  • Marrow Donor Program, Rhode Island Blood Center
  • National Commission for Certifying Agencies
  • National Conference of Community and Justice
  • New Hope
  • Norman Bird Sanctuary
  • Oakland University (MI)
  • Paterson Education Fund
  • Pawtucket Day Nursery
  • Portland Concert Association
  • Providence College
  • Public Education Fund
  • Roger Williams Medical Center
  • School One
  • Slater Mill Historic Site
  • South Providence Neighborhood Ministries
  • St. Elizabeth Community
  • Swinburne School
  • Tockwotton Home
  • Trinity Repertory Company
  • Volunteers in Providence Schools
  • Wisdom House Retreat and Conference Center
  • Women's Foundation of Southern Arizona
  • Wood-Pawcatuck Watershed Association
  • Woonasquatucket Watershed Project, The Providence Plan
  • Woonsocket Neighborhood Housing
  • Woonsocket Stadium Theater
  • World Fundraising Council
Cases:

Capital campaign assistance

         For our capital campaign assistance, we work as partners with the institution’s staff and volunteer leadership to produce a program which focuses on your distinct market advantage. Specifically, we help you:

  • Design a campaign plan tailored to meet your needs and capitalize on your strengths.
  • Enlist and train volunteer leadership capable of advancing your campaign.
  • Identify, cultivate, and rate prospective donors.
  • Develop cultivation and solicitation strategies to encourage significant commitment to your campaign.
  • Prepare and design campaign materials such as case statement, proposals, direct mail letters, solicitation brochures, and ongoing communications pieces.
  • Develop a budget to support the campaign and respond to your financial situation.
  • Develop management and support systems and procedures for gift processing and campaign reporting.
  • Orchestrate prospect assignment and management among campaign volunteers for effective solicitation.
  • Monitor campaign progress and recommend corrective action as necessary.

Boys & Girls Club of Pawtucket

         "Change the way we do business, " said the Boys & Girls Club of Pawtucket when they hired Joyaux Associates. For years, the youth agency had relied on United Way allocations and investment earnings. Growth in service demand coupled with changes in the United Way required a new way of doing business.

         For 18 months, Simone worked closely with staff and volunteers, designing and helping to implement a comprehensive fund development program. The consultancy included such things as: staff and volunteer training; development of policies and procedures; writing and designing solicitation and communications materials; developing gifts management and reporting systems; designing an annual face-to-face solicitation campaign; crafting a communications plan to support fund development; working with accountant and staff to better communicate charitable contributions in audit and budgeting; designing a staffing configuration to support fund development. At the end of the consultancy, Simone helped the Club hire its first development officer.


Building/rebuilding a fund
development program

         Frequently, philanthropic organizations hire Joyaux Associates to build a new development program or strengthen an existing operation. Dozens of these organizations want to learn the body of knowledge and best practice related to fund development. These organizations -- both big and small -- may be confined by limited staffing and inexperienced volunteers. Often, the executive director serves as the development officer.

         Joyaux Associates devises a fund development program that can be carried out with available resources. We help organizations identify their constituents, focusing on those who may be likely donor prospects. Special care is taken to help your organization understand who your constituents are and why they might wish to give. With this basic information in hand, the fund development process can begin.

         We help you choose the right solicitation strategies, based on the interests, readiness, and capacity of your constituents. We help develop communications and solicitation materials to reach your targeted constituents.

         Almost every organization needs to do some face-to-face solicitation. Joyaux Associates helps you recruit and train volunteers, ensuring that these individuals are comfortable before they go out seeking gifts. After the personal approach, mail requests are often appropriate. We tailor special appeals to match the needs of the particular constituent group. As fundraising proceeds, we help the board, committees, and staff monitor progress and solve any problems which arise.

         Clients have included the Boys & Girls Club of Pawtucket, Maine's HealthReach Network and Connecticut's Families in Crisis and Denison Pequotsepos Nature Center. Others include family service organizations in Pennsylvania, California and New Jersey, Rhode Island's American Lung Association, CETYS Universidad in Mexico, and many more.


Norman Bird Sanctuary

         Sometimes, agencies begin capital campaigns before they are ready. Increasingly, donors and volunteers express concern about capital campaigns launched without adequate organizational preparation. Even sophisticated institutions need to ensure that they are ready. Issues critical to your success include: board and management readiness; marketing and constituency development; and agency-wide goal setting.

         The organizational development approach was essential to the success of the Norman Bird Sanctuary campaign to protect open space. $1.5 million was needed to secure and manage conservation easements on 35 acres of land. At campaign end, the Sanctuary had exceeded goal by 10%. Moreover, the capital campaign experience designed by Simone prepared the Sanctuary to move forward as a stronger organization.

         While the Sanctuary has a large membership base, it did not have extensive experience raising gifts. Simone helped develop the necessary resources for the campaign.

         First, we identified organizational issues which could affect fund development and strategies were devised to address these issues. Then we designed the overall campaign plan and provided management and problem-solving during implementation.

         Simone helped identify campaign workers and potential donors and planned a cultivation program to build relationships prior to solicitation. Joyaux wrote the case statement, secured the designer, and served as creative director to produce the solicitation brochure. Advocacy and lobbying assistance to secure government grants was provided. The consultant also developed gift processing systems.

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