Read Adrian Sargeant’s article in Summer 2013 Nonprofit Quarterly. “Donor Retention: What Do We Know and What Can We Do about it.” And then do it!
Dip into the Agitator series on Donor Retention. Embrace that, too!
And then, read Delia Ephron’s 09-07-13 New York Times piece, “You Can’t Have It All, but You Can Have Cake.” A commentary on having it all (which may be a particularly American perspective).