I know there’s stuff that I don’t know. Like I just don’t know enough about some internet stuff. And I don’t know enough about donor-centered communications. (But I live with a guy who knows lots about that so I can just ask him.)
I’m also very sure that there’s stuff that I don’t know … and I don’t know that I don’t know it … And maybe even I’d be better off if I did know.
To me, great organizations and great professionals and great people spend meaningful time figuring out what they don’t know — and learning that stuff if it would add value to their life, organizations, etc. etc.
What’s disturbing to me is that too many people don’t know what they don’t know. And don’t have a mechanism for fixing this. And and …
So what’s your organization’s process to fix this? And your personal and professional processes?
Let’s add the bullets below to strategic planning processes…our organization’s overall management…and…
- What don’t we know?
- How do we recognize that there’s stuff we don’t know — and we don’t know that we don’t know?
- How do we confront that we don’t even know that we don’t know stuff?
- How do we build into an NGO the concept of regularly exploring / discovering what we don’t know?