Research

November 28, 2019

New learnings for fundraising and us fundraisers

Did you read my blog of October 25? About the Certificate in Philanthropic Psychology?

Go back and read that blog. (And if, by chance, I didn’t make the connection properly…. So you can just click on “blog” in this sentence… just scroll Simone Uncensored until you get to October 25.)

My theory about research by Sargeant and Shang….. Anytime you have the opportunity to hear their research, just do it. I mean really…Fundraising research. Shouldn’t we all be reading fundraising research?

What fundraising research do you recommend? Send me your list(s) and I’ll include in a future post. Let’s learn and share with each other!!! Here’s a teeny tiny bit of research. Send me more!

AND NEVER EVER LET ME HEAR or SEE any fundraiser saying that s/he/they simply don’t have the time to read. WTF?!!!!!! Because yes, I’ve heard/seen commments like those.

October 25, 2019

Wow. Great. First ever. Raise more money by learning extraordinary stuff!!!!

PHILANTHROPIC PSYCHOLOGY  !!!  

A new education program for you and me! For all us fundraisers. Never anything like it before! 

Certificate in Philanthropic Psychology. On line. Starts January 13, 2020. WOW! This is an extraordinary opportunity. Learning none of us fundraisers ever learned before because it just didn’t exist! And now it does……!!

Jen Shang, the world’s first philanthropic psychologist (and still the only one, I do believe). And she’s the first PhD in Philanthropy, too. And Adrian Sargeant, the first Hartsook Chair in Fundraising at the Lilly Family School of Philanthropy at Indiana University.

Here’s the concept of philanthropic psychology (I’ve nicknamed it “phil psych”…) Phil psych focuses on how the actions we donors take make us feel. Phil psych research has shown that when people feel their giving is meaningful — and even transformative to a person’s sense of who s/he is — then those people give more and give longer.

WOW! Fundraising is growing up. Academic research and applying academic learning — and even learning about the academic learning — raises more money.

CHECK OUT THIS PHILANTHROPIC PSYCHOLOGY OPPORTUNITY!!!!

(And check out the Institute’s other education/training programs, too!)

 

MORE about Jen and Adrian…………..They co-founded the Institute for Sustainable Philanthropy in the U.K. I sure hope you’re reading the research reports produced by Sargeant, Shang, and their team. Reports like:

  • Everything Research Can Tell Us About Legacy Giving
  • Great Fundraising
  • Great Fundraising Events
  • Learning to Say Thank You: The Role of Donor Acknowledgements
  • Major Gift Fundraising: Unlocking the Potential for Smaller Nonprofits
  • Measuring donor loyalty: key reasons why Net Promoter Score (NPS) is not the way.
  • AND MORE!!!!

 

 

is now offering the Certificate in Philanthropic Psychology. On line. Starts January 13, 2020.

Jen Shang! And Adrian Sargeant!

You and I do NOT NOT know this stuff. This is NOT donor-centrism. Not behavioral economics. Not anything we’ve already learned.

 

https://www.eventbrite.com/e/certificate-in-philanthropic-psychology-tickets-74968393483?aff=utm_source%3Deb_email%26utm_medium%3Demail%26utm_campaign%3Dnew_event_email&utm_term=eventname_text

September 23, 2019

Fundraising Standard – What YOU MUST know…

The principles…fundamentals…key stuff… WHICH ALL FUNDRAISERS MUST MUST MUST NEED NEED NEED to know.

The Fundraising Standard is an interactive 40-hour online learning program

START DATES: 2019: 10/7. 11/14.  12/2.  12/16.          2020: 1/6.  1/20.  2/3.  2/17.

Stuff you and I and all fundraisers need to know. Designed for newbies. (But I know lots of fundraisers who aren’t newbies – and need this program! These fundraisers have been fundraising for a while – even quite a while. But too many don’t know the basics.)

What will you learn?

  • Thorough intro to the fundraising process.
  • Intro to the nonprofit sector and fundraising ethics
  • What we know about giving – who gives and why
  • Science and practice of communication design
  • How to raise lots more money by avoiding common errors that nonprofits too often make
  • Focusing on donor satisfaction and wellbeing

And all of this comes from Adrian Sargeant and his team. With start-up funding from Bloomerang.

Check out the Fundraising Standard Program. Now!

P.S. And it’s pretty darn inexpensive!!!!!!!!!!!!!!!!!!!!

 

 

 

 

August 12, 2019

I’m thinking about new stuff… Part 1. (Part 2 is next week.)

Part 1 of a 2-part blog:

Of course, I love all the fundraising and governance stuff I’ve done for years. And I love changing and adjusting and adding new stuff and and… I’m just not one of those people that likes doing the same old stuff the same old way.

  • I’m also reading new stuff and stuff that so few other people in the nonprofit sector seem to be reading. Come on peeps – let’s get out of just reading fundraising and governance and donor stuff.
  • Have you read systems thinking and learning organization business theories yet? I wrote about that back in 1997. How about the stuff that’s happening to our brains because of too much technology?
  • Leadership…Oh sure, some conversations on the job. But who reads actual leadership research and stuff from the Harvard Business Review and and and ….
  • By the way, when was the last time that your professional association recommended readings beyond your specialized field?
  • How about organizational development? Culture and top-notch management and and and… SO MUCH MORE!!

There are 3 sectors: Government. For-profit. Nonprofit. I think the nonprofit sector is more important than most of our society thinks. And I suspect that most of you reading this honors our sector, too.

  • I want the government sector to do more. I’m appalled at what government doesn’t do.
  • I want the for-profit sector to be put in its proper place…. NOT the best the greatest the most important the individual and corporations are bestest. I want the for-profit sector and its people to be punished more often than they are. And if I hear one more person say “If only the nonprofit sector would operate more like the business sector….”)…well I just don’t know what I’m gonna do!!!!!!!!! WTF!!!!!!!!!!!

But if the nonprofit sector doesn’t get itself together better… Just survival isn’t good enough. The excuse of “We nonprofits and our staff are just sooooooo busy just doing what we have to do that we can’t possibly learn more…” WTF????!!!! Would you do your mission in a half-ass manner? Most of you tell me, “No way. We do our mission excellently … or we will choose to close.” Well if that’s the case, then do all the other stuff — fundraising, governance, management, leadership, organizational development, and on and on — damn well, too. Or close down!

The world needs and deserves the best and most loved nonprofit sector. Because people and the planet deserve the best. Social justice. Diversity. Inclusion. Equity. Health. Safety. Employment and economic security. Joy and love and education and peace.

The world needs and deserves the best and most loved nonprofit sector. Because people and the planet deserve the best. An environment that endures – with animals and plants and insects and all those living things. And learning and pleasure and the strength and support to build and care and live and…

Oh good heavens…How did I start down this path today? I read Seth Godin’s July 9, 2019 blog, The $50,000 an hour gate agent. I got frustrated because I hear too much whining from my beloved nonprofit sector people.

  • Yes, yes… I know what it’s like to work long hours and fight with a silly CEO and icky board members – too few of whom seem to “get it.” I know what it’s like to work for less than I’m worth – and without adequate support systems.
  • So leave the sector. Or first, look for a better nonprofit job with smart staff and board members who give you the respect and support I hope you deserve.
  • Because there’s no excuse for we all in this sector accepting inadequacy in others or in ourselves.

Okey dokey. Part 2 is next week. Thanks for listening.

May 17, 2019

You can be a better fundraiser…Any one of us can!

Check out the new Fundraising Standard…… Proper professional fundraising training for every new fundraiser in North America.

So what’s this new program, you ask? The Standard is a 40 hour program of online learning designed to give participants a thorough introduction to the process of fundraising and get them started on their first fundraising campaign. It provides an introduction to the nonprofit sector and its associated fundraising ethics, before taking the lid off what we know about giving (who gives and why). You’ll also receive a thorough grounding in the science and practice of communication design and how to raise substantively more money simply by avoiding common errors that nonprofits typically make and focusing on donor satisfaction and wellbeing.

Developed by Adrian Sargeant. Faculty includes Adrian.

8-week curriculum – based on research and science and…. Online for your convenience.

Curriculum includes: Fundraising ethics. Who gives and why. (The WHY is really important!!) Donor relationships and donor retention. Designing a compelling case for support. Communication design and donor centricity. The fundraising mix. And getting the most from your database.

Visit the Fundraising Standard website. Sign up now! [Or at least darn soon!!]

December 13, 2018

Will your kids earn more than you earn?

The Opportunity Atlas … social mobility data.

The USA has been justly proud …. for decades …. that “kids earn more than their parents earned.” You know…. Every generation has a better life.

But that’s not true anymore. The change began happening in the 1980s. Now it’s possible to “trace the roots of today’s affluence and poverty back to the neighborhoods where people gew up.”

“See where and for whom opportunity has been missing and develop local solutions to help more children rise out of poverty.”

Wow. That’s one hell of a promise. You and me… Our communities… Our charities… Our beloved philanthropic sector… And even our governments!!!! can help fix this.

I’m looking athe map right now. It’s not pretty. It’s not even acceptable. Income? Highest household income on the scale = $56,000. Lowest = $23,000.

What else to say? Please check this out, you USers.

 

Filed under: Research, Resources

November 26, 2018

WOW! This could be so very cool!

THE PHILANTHROPY INITIATIVE AT THE NATIONAL MUSEUM OF AMERICAN HISTORY 

Thanks Jeff Broberg, cohort 17, MA in Philanthropy and Development at Saint Mary’s University of Minnesota for sharing this!!!

“The Philanthropy initiative is a long-term project to collect, research, document, and display materials relating to the history and impact of American philanthropy, broadly-defined. An annual program, The Power of Giving: Philanthropy’s Impact on American Life, and changing exhibition, Giving in America, explore the collaborative power of giving in all forms and at all levels across a wide spectrum of issues and movements.”

HOW GREAT… Philanthrop is part of American history. Remember the writings of Alexis de Tocqueville — and his article “Democracy in America.” In this article, de Tocqueville wrote about civil and political society and the individual.

….Videos. Exhibits. Info about who gives and why and how and what we give. Giving and the arts, environment. Sample pledge letters and more.

Thank you thank you, Jeff!!!!

November 20, 2018

I think this is rather bad news

New report exposes top-heavy philanthropy and its risk to the Independent Sector.”

What does this mean? Our sector – the nonprofit charitable sector – is changing … transitioning … Not so much broad-based support from lots of different donors giving different amounts of money. Now philanthropy is increasingly dominated by a small number of very wealthy individuals and foundations.”

  • Significant decline in # of households giving to charity
  • Private wealth in US is concentrated in fewer and fewer hands — And philanthropic power is held in fewer hands, too

I think this is bad. No wait!! I think this is very terribly bad!!! Very very awful and deeply deeply sad. So very sad.

Money money money…. dominates too much. Dominates!! So the wealthy give money for specific things – and that doesn’t necessarily include ensuring an equitable society. Big money dominates choices made in corporations and charities and yes, government, too.

Money = power in our society. Money to elect the people who maybe don’t much care about civil society and civic capacity and equity. Most money is held by a few. The few expect and demand certain ways of doing things. Too many donors have their own ideas about how to solve problems and do stuff and… Those few may not (probably do not) know the right stuff and understand the lives of those who experience life differently.

I’ve been writing about philanthropy as a democratizing activity for more than a decade. And this new report comments: “Charity is now becoming increasingly undemocratic…”

I believe that philanthropy faces (has always faced) a moral dilemma…Big bucks. Wealthy people. Major gifts. The “right” people on our boards to get those major donors. (By the way, if there are major donors and major gifts – that means there are minor ones, too!!!!!) Read “Philanthropy’s Moral Dilemma,” the final chapter of Keep Your Donors: The Guide to Better Communications and Stronger Relationships (2008, Joyaux and Ahern).

I talk about philanthropy as an opportunity to make change – and making change must must must include ensuring social justice. I’ve long thought that philanthropy was too much about the status quo. I want philanthropy to also be a subversive activity. I want progressive philanthropy that strives for social justice. And that means a broad, diverse donor base.

This is what I believe: No healthy society can exist when only the wealthy play…lead…dominate…control. No matter the intentions of those wealthy. Some of the biggest most important movements in this country – and worldwide – weren’t led by or funded by the wealthy.

Read this report. Talk about the values and meanings therein. Talk about the implications for your organization…for your local community…for your nation and the world.

Talk about this report as part of a board meeting. (And yes, all senior staff and board members should read this!) It’s past time to talk about philanthropy’s moral dilemma. Way past time.

I’m sad and hugely pissed. And not surprised.

 

November 6, 2018

Say thank you better. It’s even more important than you think!!!

New research PROVES how massively important saying thank-you really is!!

Yes, I know that you know that saying thanks is important. Your mom told you so, right? Or maybe your grandma? At least someone told you so.

But now we have actual academic research carried out by the amazing team at the Philanthropy  Centre and a team of philanthropic psychologists at Plymouth University, U.K. (Make sure you subscribe to the Philanthropy Centre!!!!!)

Hey, people out there. This is real and valuable and applicable to any organization no matter the size. Imagine what the findings will do for your fundraising!

  • The summary: Even subtle changes to communications have the ability to profoundly influence how good donors feel as a result of reading that communication. AND! There’s evidence that the recommended practices have the potential to increase average donation amount, response rate, and how good the donor feels and….
  • A few specifics: How/when to use an email thanks. Thanking donors who give most frequently. And……………….Download the research! Apply it!

Report authors: Professor Jen Shang. Professor Adrian Sargeant. Kathryn Carpenter. Harriet Day.

Sponsors…YES!!! Donors… The marvelously wonderful organizations that made this possible. In alpha order: Bloomerang Inc,  Institute for Conversational Fundraising, and Pursuant Inc.

********************

So now I’m going to play around with thank yous.

Hello research sponsors Bloomerang, Institute for Conversational Fundraising, and Pursuant. WOW! OH MY GOSH!! So absolutely marvelously wonderfully important for the nonprofit sector and world of philanthropy…

Without your leadership support, Pursuant, my clients wouldn’t know how massively important thank you is. Sure my clients know it’s important. But there’s so much else to do and…. So thank you Pursuant for your ongoing support of the Philanthropy Centre’s research.

Gracias, Kent. We haven’t talked or seen each other in ages. How wonderful to see your support of critical research for fundraising. We’ve got a long way to go to strengthen fundraising – and your support helps us all move forward. Thank you so much.

Hey Bloomie peeps… You know I love you. And again, you’re sponsoring critical research about donor retention. Thank you et merci!! With donors like you, we can help nonprofits around the world. Thank you again.

********************************

And here’s just a bit of what our sponsors – our exceptional donors – say about the research findings. Their testimony reminds us of what great research can do.

“If charities were as studious and deliberate about thanking as they are about asking for philanthropic support what a difference it would make!” Kent Stroman, Principal and Founder, Institute for Conversational Fundraising

“…The time and effort used for proper acknowledgements is easily justified based upon the results of this study where significant increases in funding were realized!” So says Jay Love, Chief Relationship Officer and Co-founder of Bloomerang

“…Cultivation and acknowledgement is vital to building strong, long lasting and authentic relationships with donors.” Rebecca Gregory Segovia, Executive Vice President, Pursuant 

 

July 16, 2018

Include your voice in critical research!!!

Hey colleagues…

Do you (and your organizations) want to raise more money?

Then our fundraising profession needs MORE VERY GOOD RESEARCH. Research that helps us fundraise better.

So add your voice to this important new research!!!

YES. With just 16 minutes of your time, you can help design new research. YES! YOU!

Click below…

https://philanthropycentre.eu.qualtrics.com/jfe/form/SV_ebTdaDN6uJUwC7b

I just reviewed the survey. This is GREAT!! Please play. PLEASE COMPLETE THE SURVEY. I want the answers. You’ll want the answers.

The results can help  RAISE MORE MONEY!!!!!!!!!

 

Filed under: Research, Resources

Simone Joyaux, ACFRE, Adv Dip, is an internationally recognized expert in fund development, board and organizational development, strategic planning, and management.

© Joyaux Associates 2005-2018     Privacy Policy

10 Johnson Road, Foster, RI 02825      T: 401-397-2534 (USA)      spjoyaux@aol.com      Site Overhaul/SEO by Dianna Huff      Design by cre8d