Think like a fundraiser, feel like a donor. Very nice blog at Hillborn. Canadian publisher and e-news and blogs and… The author of “think/feel” is Jose van Herpt at Good Works. And she is co-author of a great book on bequests, Iceberg Philanthropy.
For ever-reliable nagging (absolutely necessary!) about measures (key performance indicators/KPIs), read www.theagitator.net. I really like this one at this moment. Lifetime value (LTV) anyone? I sure home so.
For small development offices, read The Grow Report. Good tips. Good resources. Pam knows what you’re trying to do. And here’s a reference from Pam, “a beautiful, thought-provoking piece from Richard Perry of Veritus. Listen to me please.” And Pam asks us, are you listening to your donors? Really?
Read this interesting article by Mark Hierlihy, CauseMark, about selfies. I’m so bored with the focus on self. But when Mark talks about capturing special moments…and the possible use for NGOs…pretty cool!
I’ve said it before – and I say it again, “Social media (and technology) are not the answer to all life’s problems.” In fact, technology and social media are getting to be a problem. Have you seen the “get off the phone video“?
Here’s an interesting question: Do you see your donor services staff as a cost center or profit center? Check out the conversation at The Agitator, 01-13/14.